Telehealth Services

What is Telehealth?

Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care.
At Green House Group, PA, psychotherapy can now occur through interactive video communications. Our therapists now offer telehealth sessions to our clients in order to maintain continuity of care and support to those who are unable to come into our offices or simply prefer accessing care within their own private space.  
Please call to discuss whether this is a good option for you.
Prior to initiating telehealth services, please call your insurance provider to confirm your coverage for these services.

For your first telehealth appointment

Once you have scheduled your first telehealth appointment please scroll down to review our Tips for a Successful Telehealth Appointment below. 
If you have already received an access code for our "Patient Portal", you may download the "MYIO" app to your smartphone or access the portal through the web browser below. The client portal will enable you to complete required registration forms, access secure messaging with your provider, monitor your account balance, and make payments online. Please add no-reply@valant.io to your contact list to ensure delivery of emails sent from the patient portal.

secure Client portal

Interjurisdictional ("cross-state") Telehealth Practice

Some of our clinicians at Green House Group, PA have been approved to provide telehealth services to individuals currently located in other states. Please check with your clinician regarding their capability to provide services outside of New Hampshire. 

PSYPACT is the Psychology Interjurisdictional Compact which is an interstate law designed to facilitate the practice of telepsychology and the temporary in-person, face-to-face practice of psychology across state boundaries. PSYPACT states (41) are highlighted in BLUE on the map to the left (effective 2/27/2025). Click here for a list of Psychology licensing boards in all states which have enacted the PSYPACT compact.

The Counseling Compact and Social Work Compact are similar to PSYPACT, allowing licensed mental health counselors and social workers to practice in member states. You may click on the links to learn more. Before receiving services in a member state, please confirm your location and your clinician's eligibility to deliver services to your location.

Tips for a Successful Telehealth Appointment

Clarify any questions regarding the Telehealth Consent form with your therapist, prior to or at the start of your first telehealth session.
Define a private area in your home or office where you can complete a session. Let your therapist know if there is anything that might compromise your privacy.
Make sure the area you have defined has adequate lighting.
Set up the camera at eye-level. Be sure the video frame includes your shoulders to the top of your head. Your therapist can discuss any alternative needs that might be applicable to you.
Plug in your computer or mobile device.
Use a secure wi-fi service or a private cellular hot spot.
During the session, close as many unnecessary applications as possible and limit or discontinue the use of any additional devices that use the same wi-fi/cellular signal. 
Be familiar with how to adjust the volume of your speakers.
Define a plan on how to resume contact with your therapist in the case of service disruption. 
Conduct the session mostly like you would an in-person session. Be yourself.